Jul 26, 2021
In the final week of our series, Quick to Listen: The Art of
Communicating So Others Feel Heard, we take a look at
In the midst of heated, confrontational, or divisive conversations, how do we respond well? The key is learning how to deescalate the argument so that you can move the conversation in a more productive direction.
In this message, we look at 6 points on how to deescalate difficult conversations, whether it be with your spouse, a co-worker, a friend, or in a small group.